Joanne Bertrand has many years' experience as an administrative assistant in various organizations. In 2008, she turned to the law, a field in which she has always had a keen interest, working as a legal assistant to various lawyers. She then took on these duties at the Court of Québec, Civil Division. In 2021, she joined PRDSA, after a one-off collaboration.
As part of her duties, she is regularly involved in the management of psychological harassment investigation files, as well as in the administration of evidence in these files.